MiTOS
ENTERPRISE APPLICATION FRAMEWORK
A flexible development framework for the fast growing organizations.
MiTOS is a flexible enterprise application framework enabling the development of business applications using a common infrastructure to
cover the largest possible part of the functionality without requiring programming. The common infrastructure is divided into two parts:
the part that is agnostic as to the operational needs (business agnostic infrastructure) and the part that is relevant to the requirements
of a vertical market (business framework). The infrastructure includes a number of resources that support a set of common functions and
operational frameworks integrate into a single subsystem data, functions, operational standards and services related to a specific market.
The backend layer consists of seven RESTful web services (i.e. workflows, decisions, human tasks, content management, templates,
organizational model and business). The software of each service is divided into an Enterprise layer (for functions common across any
industry) and a Business layer that contains functions specific to a particular vertical business. The solution that is developed for each
Customer sits on top of the Enterprise and Business layers, forming a third software layer (i.e. Customer layer).At the frontend the same
layered architectural principle is employed as in the backend (i.e. Enterprise, Business and Customer layers). At the frontend, and due to
the API implementation of the backend, we are in a position to offer considerable flexibility.
i-Apply
Loan origination and processing system for banks and lending organizations.
i-Apply is an advanced Business Process Management Loan Origination System, built on state-of-the-art internet technologies to deliver seamlessly flowing
processes. i-Apply helps banks of any size bring their internal operations under complete management control, while maintaining an accurate view of which
processes are carried out, who is responsible for every task, how long it takes for its completion and how much it costs. The result is an agile organization,
capable of gaining and preserving the competitive advantage in its market.
i-Apply has been primarily designed and developed as a component solution to fit the needs of the financial services industry. It was first introduced into
the Greek market in 1996, as a vertical solution for the banking sector and was soon deployed in several Eastern European and Balkan countries.
i-Apply can substantially help large banking organizations fulfill their strategic goals and unique objectives, in a well-organized manner. i-Apply enables
them to protect their sustainable advantage over competition, by establishing strong differentiation factors, reacting quickly to business challenges that
arrive from a host of business-related channels and increasing organizational agility, while at the same time it supports all good traditional features.
AroTRON™ Collections and Recoveries
A customer-centric collections and recoveries solution.
AroTRON™ Collections and Recoveries is the most comprehensive solution for streamlined, customer-centric collections management,
covering all stages of a customer lifecycle.
AroTRON™ Rule-Engine is used to produce triggers at early stages, to impose Pre-collection (proactive) Customer Card, aiming to
convert risk to opportunity.
AroTRON™ Telemarketing and Lead Management pipelines customers out of collections for efficient on the spot cross-selling.
Throughout the basic collections phase, where minimization of roll-outs is of critical importance, AroTRON™ makes full use of
advanced productivity features, such as Workflow Engine and Prioritized Work Queues, integrated with low-cost channels such as SMS,
e-mail and telephony platform (with predictive dialer capabilities).
